#BROOKLYN STYLE DOMINOS REVIEW FULL#
Needless to say, I walked out and left the full boxes on the trash bin outside the store.ĭomino's will never get my business again. I hope there is a CCTV camera in the prep & cooking area to see this scenario unfold. (This pit/dump is a collection bin for all the scrap and waste that gets cleaned off the prep table to be discarded.) When I questioned her she completely denied it and handed me the boxes and walked into the back of the store. She put the cheese and meat, and then shockingly reached into the waste and scrap (dump) pit under the table, grabbed pepperoni and sausage pieces and put them on my pizza.
He backs off to the other side of the store and keeps staring at us.Īlexis starts making the pizzas, she is not wearing any polythene gloves used in food processing. So I tell him to back off since both of us are being recorded on camera, and the police can easily see the footage. Her husband Steven (non-employee of Domino's) walks over from the gas station side, tells me to leave the store or he would call the police. I wait 10 minutes and call again - still nothing. Good luck with that because I'm sure she has done it before and will do it again.Īlexis comes over. The point was not about the refund it was about the female manager's lack of courtesy and professionalism. DOMINO'S you have lost $1000s of dollars from me as well as my associates due to a $5.99 pizza refund. But guess what - will never ever happen again. I have spent countless dollars with them personally as well as for my business. Now all of a sudden he was like "don't threaten me!" Point of the story is if you don't like people disrespecting you don't do it to them. I proceeded to tell him I wanted a refund and that as a person in customer service you don't speak to people like that because that will "get your ass beat!" When I asked for her she was now the assistant and the "manager" was at the register. So I drove to the store furious at the exchange and her lack of professional. Wow! Anyone who knows me knows I'm super patient and kind.
So she refused to refund and hung up in my face. I gave her an 2 options: 1) refund my money, or 2) I would call corporate and the BBB tomorrow and we could handle it that way. I can't WAIT to see what happens this afternoon. So needless to say I paid $50 online to drive over, wait 40 minutes for nothing and now have to spend all this time finding someone to credit me for pizzas I never received. I am a good manager." Yep - that is what she said. She told me "I AM helpin' you but you need to call the manager when he is at the store and tell 'em what happen. Uhm ME? I told her the correct response for a customer service resolution would be to have the MANAGER call me KNOWING all the information. The conversation went from bad to worse and finally her idea of helping me was to tell ME to call back later in the afternoon when the manager was there and explain what happened. Since the first guy cold transferred me to her I had to repeat the issue - her first response was "you didn't call yesterday?"
#BROOKLYN STYLE DOMINOS REVIEW DRIVER#
First person was a driver - next person was someone who had to be pretending she was a manager because she did ABSOLUTELY NOTHING but piss me off. The next day was Sunday - charge was there but no refund yet so I called on Monday thinking manager would be there. The guys there assured me when lights went back on they would cancel the order which would mean no charge to my credit card.
0 kommentar(er)
